Don't waste your breath. The BBB is not a government agency. It is a
for-profit ratings scam (much like Zagat for restauraunts). I wish more people understood this.
Here's what happens if you file a BBB complaint:
-The BBB will take your complaint to the business and ask them if they'd like to respond.
-The business either responds or doesn't
-The BBB asks the complainant whether or not they are satisfied with the outcome
-BBB posts the results on their website
-Under certain conditions, the BBB will remove your complaint (if the business pays for "premium support" or whatever)
That's all. It's like yelp's great grandaddy.
If you want maximum visibility for your complaint posted on a non-profit site that will never remove your complaint under any circumstances, use
http://www.ripoffreport.com/.
I'm gonna go ahead and remove the GTM badging from my car
