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Old 02-10-2009, 09:06 AM   #20 (permalink)
semtex
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I went to my dealer back in Dec and asked them when the 370 would be hitting the showroom. Their response was that the 370 wouldn't be coming until 2010, but hey, they've got some great deals on the 350! Yeah, I bet, freakin idiots. And this was coming from the sales manager. Lying straight through his teeth in the hopes of getting rid of a 350 is what that was.

As for dealer service departments, I hate to say this, but unless it's something like a recall, I won't use them, at least not for diagnosis. I just don't trust them. But I'm lucky enough to have a friend who is a very good mechanic. He'll take things apart to tell me what's what, and if it's minor, I'll have him fix it. If it's major, he'll put everything back together and actually go with me to the service department and tell them exactly what the problem is and what needs to be written up, and I get no argument from the dealership at that point. Like I said, I'm lucky. I know not everyone has friends who are mechanics. If it weren't for this friend of mine, I'm not sure what I'd do. I guess I'd have to deal with a lot more BS.

Oh but I do want to mention that it sometimes pays to do your own research. I had an S2000 with an intermittent power window problem (it'd only go halfway down and then stop). Well, the dealership could never replicate the problem (go figure) so they kept telling me that nothing's wrong. They also told me they've never heard of such a problem and they can't find anything in their databases describing this behavior. Finally, I found a Honda TSB on the net describing this exact issue. So I printed it off and pretty much shoved it in their faces, all the while wondering aloud as to why they were unable to find this TSB in their own database when I was able to find it off a link on Progressive's website of all places! They replaced the entire window motor that day.
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