satin finish is like a titanimum light goldish color. i know this from actually owning one in the past for my G.
anyway, i too have not had good experience with their customer service, but their
products are good. i currently run their biggie type-r in the stainless steel color.
matches my Z's interior very well.
btw, check out how to make the finisher out of ballcock shank washer. it's a definite homedepot mod that
satisfies...