Quote:
Originally Posted by YamahaR6
Thanks for all the suggestions.
Basically this is the train:
1. Retailer - Deny
2. North America Distributor - Deny
3. Head office - No response.
Actually the North America Distributor gave me an option. You can purchase another set at a discount price to replace the entire unit. The discount offered is 35%. So it's just $1100.00!!! What a deal!
Sigh~.....
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Might be time to start trying to go up the corporate ladder for a real response. A discount is not a solution when the product is not up to par, especially for what you pay, this is not a $10 item you can just simply replace with anything.
Another option if they all start to stall you out, social media. It is a last resort to allow the companies time to fix the solution, but a social media blast (FB, twitter, etc) can do wonders.