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Old 11-20-2009, 08:04 PM   #40 (permalink)
kenchan
A True Z Fanatic
 
Join Date: Aug 2009
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retail is difficult because customers are pretty demanding and a lot of sales
people turn into trolls after a few encounters with such arsehole customers.
they tend to forget they can't just stereotype a customer as being bad.

(im kinda tired from work so hope you dont mind me blabbing off... read on.
im known as an official blogger at another car forum...)

i literally buy a new car every year and im usually treated very well. i dont dress for
it or anything. i am not young but i dont appear rich either.

im open to play their game a little and have them like me first. put them in their little
comfort zone and then reel them into a deal. business is a psychological game really.
you give some, you pull harder. you give some more, pull a bit harder.

if i was in the OP's position and if i was serious about buying a z, i would've just walked
in and gave them the info they wanted. that shows the dealer you are a potential
candidate and will give them the benefit of the doubt that you will buy from them.

while taking the test drive, talk to him about pricing and what incentives they have.
dont tell him you like the car too much...tell him about all the areas that you dont
really care for. just tell him that it feels pretty good, but not perfect.

the sales guy will say he can work out something to make it feel perfect. so now
he's now playing your game.

after the test drive he will ask you to walk in again to talk some numbers. if he did
well, you go with him to talk some numbers. if he was an idiot, you tell him the car
just doesn't feel that great and walk away. they will call you to follow up but
that's their job. just play along and they will leave you alone after a while.

be very clear what you want out of the deal AFTER the test drive. unless you
test drive it you have no real credibility in their minds. dont be scared to walk
out of a deal at any time. just remind them the car itself was not perfect
and need some time to think over the numbers. walk out. they might
give you want you want. they might not, but who cares, it's you that
is paying.

good luck and happy car shopping.
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