Poor GTM. As a new Z owner I've been lurking the forums trying to figure out which companies were known for doing good work on our cars. Until I read this thread I had GTM at the top of the list. I'm not saying this thread alone has deterred me, but I've noticed much of the praise for GTM products on this forum and others has been from around 2012 and back, maybe earlier. More recently all I seem to see are unhappy owners frustrated with missed delivery dates or worse (such as not receiving their refund when they ask for it).
To be fair, it is hard to tell what exactly is causing these problems. Perhaps the production is simply overloaded. Maybe the management had a situation and had to let part of their workforce go. It is inexcusable, however, not to keep your clientele informed and feeling secure, especially the ones who have already paid you money.
For myself, I am in no hurry to give my car, much less my money, to any company dealing with these problems, whether it turns out to be a misunderstanding or not. If one day it gets sorted and GTM's reputation is repaired, they'll be back on my list... and I truly hope it does. For now, though, excuse me while I call Tony at Fast Intentions...
