Extremely disappointed with GTM. Cancelled my order. I'm not here to bash, but the facts will speak for themselves. Ordered my kit through RT tuning on Jan. 24 2014. Spoke to Sam just prior to ordering he said "we have everything here on the shelf, it's just a matter of putting it all together. Should be 4-6 weeks at the most." Waited 4 weeks to follow up and was told they were a little backed up and would be another 4-6 weeks. after waiting another 4 wks. spoke to Sam and he said " would ship in 7-10 days." Relayed that to RT tuning and when they contacted Sam to confirm he said that he did not say that and would never tell a customer that. Continued to talk to Sam at least twice a week for another 4 weeks and full of empty promises. After 3 months he still didn't have the supercharger, pulley, ic piping, bpv or injectors. At this point I decided to cancel my order through RT tuning and Vince gave me a complete refund. I just simply could not continue to do business with such a dishonest and unprofessional person. Vince and RT tuning were nothing but professional through the entire process.
|