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Old 05-14-2014, 09:04 AM   #78 (permalink)
MacCool
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Join Date: Apr 2011
Location: Midwest
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Quote:
Originally Posted by Scribe View Post
I'm sorry you feel like you wasted your time reading my post. However, those replying with things like, "I've never had problems with my Nissan." or "You will have problems with xyz (or any) brand." or "A lot of people have had these problems." or "I got those covered under warranty." missed my point completely.

The point isn't that I've had problems, it's that Nissan responded poorly. As I said in my original post, I have no issues with having a mass produced, and early production car that has some issues. It's the consistently poor response (or none in the case of the steering wheel lock) from Nissan.

As I also said in my original post and subsequent posts, everyone's experience will inform them differently and I hope that you have had a better experience. I've owned lots of cars of various makes with various problems. It's the way that issues are handled that matters to me. The Z is a fairly good car, but it's let down by a company that won't stand behind it.
I understand the feeling. I wonder if the poor response was a Nissan thing, a dealer thing, or a problem with one particular regional service rep. My wife's last Murano had a problem with a TPMS sensor. The dealer blew her off twice so I called the regional rep as listed in the manual. That got action, and damn quick. Dealer called back promptly, scheduled an appointment and replaced the sensor. I got like two phone calls and a followup letter from Nissan after that with them wanting to make sure the issue was resolved.
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