If it takes 5+ months to deliver an established kit then there are serious problems. My guess is that it's a money issue on their part. If you pay upfront for a kit that money is most likely used for other reasons and you being told your kit is 'in the process of being built' is just plausible deniability to justify the delay in delivery. When contacting GTM about the status of your order the reply can range from the truth to outright lies and everything inbetween. At times Sam can be helpful and knowledgable, other times it's difficult to believe you're not having smoke blown up your azz. Generally build quality is pretty good but I'm sure that statement is debatible with a few members of this forum and several that are not. If GTM had kits on the shelf I would not hesitate to make a purchase. If there wasn't a problem with money I would think kits WOULD be on the shelf or at least with only a 2-3 week lead time which is acceptable for most people. GTM will eventually stop swirling the toilet bowl and either slowly ascend upwards or be flushed completely, only time will tell. I hope the best for them but don't think I would 'order' another kit until they get their act together. More on my situation later.
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