Did you do the reset with the door fully closed? Try it with the engine running, too, in case a weak battery is running out of juice while you hold down the button. It's possible the window isn't aligned correctly (as in, someone needs to pull open the inside of the door and loosen the screws on the glass and adjust the in/out and front/back tilt of the glass), but that would be unusual if nobody's been working on the door area (car audio installer was in there recently and messed with things he shouldn't have?) and you haven't been in a wreck or something.
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