I don't have any concrete data to support this, but it sounds to me that the tops that had more problems when they were fixed were ones that the dealer tried to change just the outer fabric.
My top was entirely changed. Canvas, hydraulics, frames, and all. It showed up in a crate.
I get the feeling if they are outsourcing the work, they are only changing the canvas since the other work involves a lot of mechanical work. I'd ask to clarify.
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