Quote:
Originally Posted by jkirby78
As a current car salesman and internet manager for a Nissan Dealership, and a Z owner, I can tell you that all of these "how to buy a car" stories online are hilarious. Dealerships aren't the pits of doom that they used to be. Basically, if you already know what car that you're looking for, then come in and be honest. If you attempt to ******** us, we can smell it. That basically is our only training. If you come in and tell us what you'd like, and be reasonable, then we'll shoot you straight, and help you out. Most places will do this. Anyone buying a Z (that can buy a Z) Isn't some bum off the street with bad credit and no job.
Just come inside, sit down and talk to one of us like a normal person. Treating us like the enemy makes us the enemy. Make us the enemy, and we're going to make sure that you don't leave happy. You'll either stay and spend too much money, or you'll leave and never think that you got a good deal and be dissatisfied.
Basically, just act how you'd want us to... The end...
Also, feel free to email me to ask me anything you wanna know about the business side of things. The Z doesn't have much market up, and traditionally doesn't have rebates... So, don't expect to get much off of sticker. I work the books at my place, and I didn't pay much less than sticker. Also, VPP is a crock... Most places can hit a lower selling price just cutting the deal rather than wasting time going to your HR department and getting a VPP number. So, once again... Just come in and sit and talk to us. we'll fill you in on everything you wanna know.
Joshua
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There's nothing 'hilarious' about it. A salesman's objective (and justly so) is to maximize profit for the company and/or make commission for themselves. No one is your 'buddy'. As soon as consumers spit out how much they're going to put down, trade in, pay monthly, etc., all the ammunition the salesman needs has been laid out neatly for them to work with. Calculations get going for the dealership to maximize profit wherever they can slip it in. It's not wrong or underhanded - it's business, and uninformed consumers are the ones that pay more than what they could have negotiated for.
There's nothing wrong with a salesman doing his job, and nothing wrong with an informed consumer maximizing their savings on a vehicle purchase. It's the dance everyone performs, whether they want to or not. I do agree that there is no need for rudeness or aggression. But 'just come in and sit and talk to us' is an invitation to tell the dealer everything they need to make their money and to capitalize on those who don't realize that there is plenty of room for negotiation. PLENTY.