Quote:
Originally Posted by Flushed221
I agree...problem solved. I'm relieved I didn't work with a company that "guesses" on prices. My initial warning to buyers stands....Beware of a company that can only "guess" on prices and (if you want to continue toplace the blame on ShineAuto) a company that continues to work along side and associate themselves with such a subpar partner.
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I'm confused- what did they actually do wrong? You asked them to knock five percent off an order, they asked the supplier, no response from the supplier and CS is the bad guy? The answer wasn't fast enough? That's the issue? I think you're being unreasonable, and if I were CS I'd just tell you "I'm sorry, I won't be able to help you on this deal or others." Some customers aren't worth the money once you figure in how much time they waste with butthurt.
It's so rare when I end up on the vendor's side of an issue.