You know there are good and bad service managers out there with any business of any size. Stuff does happen...I bought a brand new Power Stroke in 95 when they first came out and later found out that the tranny would fail near 70K and it did. I went to my local dealer and because it out of warranty he did it for the cost of parts. My injectors on my current GMC went out at 90K and I took into the GM dealer and they said not a problem. They fix it and said you got another 100K warranty on those bad boys because of the problem. I didn't have another problem with the Ford or the GMC which I still own now and it is going turn 200k here soon. Just pure and simple statistics there is going to be a failure rate of x and exceeds standard of y. But when it is all said and done, I just want them to own what is theirs to own and take care of it without making me angry!
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