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Old 03-15-2014, 10:59 PM   #36 (permalink)
SVTNate
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Join Date: Nov 2010
Location: Orange County, CA
Posts: 89
Drives: 2010 370Z 6MT
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Stadium Nissan in Orange - I deal with Melissa Ornelas, and she's been great. They have done all my service (oil changes, minor and major service at 30k, steering lock failure recall) without any real issues.

Once they put regular dino oil in my car. I typically remind them that I want the ester oil, and they do it. This particular time they put regular oil in my car, charged me only for regular oil, and quickly drained/refilled with ester while I waited.

They do a nice job cleaning the car after service, no BS to deal with, and Melissa was super helpful after Nissan USA initially said I couldn't get the steering lock failure recall since my VIN didn't fall under the range (it failed and I had to get towed to the dealer, this was just a couple months ago). Of course my car is a few months out of warranty now... but Melissa helped me get the part (not the labor) and the tow charge covered. A roughly $1200 bill ended up costing me just a couple hundred bucks.

Oh, and when one of the fuel sender units failed (under warranty), they promptly fixed the issue and gave me a loaner with no hassles.
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