Quote:
Originally Posted by madwi
Doesn't FedEx use contractors for final delivery? I could of swore I read that somewhere. Could be the reason why the run around.
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Ground and Home Delivery are contractors, I was a contractor for Home Delivery for 8 years. Damages was a Fed Ex deal, missing or stolen packages was me vs the customer. They tried to take the amount of the package out of my paycheck, needless to say I never lost a claim. Once customers learned that giant FedEx wasn't paying for it but I was people changed their tune or mysteriously found the package. That said I have also worked for UPS loading air containers and I warn people who ship stuff that can be damaged. Assume your package will be thrown, dropped, stepped on and make it so it can survive that process. There is a high turnover rate amongst package handlers, most are getting paid minimum wage and they could care less about your package no matter how many "Fragile" stickers you place on the box. IMO, shipping large car parts is insane.