A long time ago. DestinyZ had a huge problem with GTM. He's a Navy Guy who was serving here on island.
He bought the first kit that came out from GTM. Sam sent him USED parts and a damaged Intercooler which had oil and metal shavings on it. How the hell does that happen new?
He posted pictures, recorded phone conversations etc. But he got flamed here because of the GTM fan boys didn't believe that SAM could do such a thing. For the guys who live in state and can visit their project on a daily basis or can go up there in person. Easy fix. When your dealing with a company half way around the world and something out of the ordinary happens. They seem to blow you off and ignore you since you just can't come in and complain.
Long story short. When I go boost. I will go with a more "REPUTABLE" company aka FI or BP... Why the hell does a large company like GTM who manufacturers along of their parts and machines their parts in house need a 20% down on parts not available? Such bad F'ing practice and is really not allowed in terms of paypal by laws because you even aren't receiving any goods.
GTM, you think you got the market cornered because of a lot of things you it's come out with but in time you won't. Hopefully with the support that FI and BP get from us forum users and stories like this. They can expand and R&D more services for us.
A good product only goes so far. When a product fails, a company with good business practice should always stand behind their product and make it right.
Good luck guys and I hope all these horror stories get resolved.