If that was the answer I had gotten from the 'service advisor' when I took mine in for it's first oil change, I would have gone directly to both the sales and service heads and told them that I will not do business with a dealer that has so little respect for their customers that they will just fat out lie to them like that.
That would have landed that service jerk on the hotseat and started a whole lot of a$$ kiss'n to make me happy.
What happened in my case was I was told that "while the ester oil was recommended, using regular oil would not void the warranty so the choice would be up to me". I already knew that so that was the right answewr. Then he added.... if I wanted to go to synthetic they would simply charge me for the difference in cost of the oil and if I want to save some money, he recommended I buy the synthetic by the case at some place like Walmart and they would put it in for me at no charge.
Obviously.... some dealers are better than others.
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