Quote:
Originally Posted by F.I. Inc.
James,
I am pleased to hear that all is well that ends well! First UPS and that debacle, and then the demon bolt. I am just glad that we were able to connect over the phone and get it all squared away.
Thank you for the support and feedback.
Tony
|
Couldn't have gotten that last demon bolt without you, Tony. I was apprehensive about disconnecting the steering knuckle. I've seen posts where others were not successful in reconnecting it causing a trip to the dealership. You took the time to walk me through it, and I have to say, it was easy. Once I got the knuckle out of the way, I was able to get a good bite on that last demon bolt! Broke the head right off of that sucker.
Thank you for your excellent business practices and customer service!