Quote:
Originally Posted by Jack370Z
I have called Nissan back and left a message for the rep assigned to my case. She did follow up within 24 hours of my initial call. Seemed truly interested but when she asked "what can I do to help resolve this for you?". I said just send me the springs and I'll install them (it's about a 3 sec fix). She said we don't have parts...I said have them mailed from a local dealer. She just said they can't do that. I'm not giving up just a little frustrated at the moment.
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theres the issue...
ask them to tell one of the dealers to order the parts...it took my service manager less than 30 seconds to swap them out and i didnt even have to pull it in a bay...