Originally Posted by Jack370Z

Nissan NA had info on file on my case...the dealer said they added the info from my contact with them to the file with Nissan NA. Oh, I had the print outs of the pictures and the work order in Texas. I offered them to the service department and the Mgr didn't seem interested and didn't even look at them. The service advisor brought out a technican...he looked at the hatch and, honest to God, asked me if I installed the wing. No kidding...he had no idea it was part of the Sport Pkg...scary, huh? Actually I've been to three dealers in the area including the one I bought the Z from. I'm pretty pissed. I'm pretty much ready to wash my hands of all of them. I have a friend that is a tech at one of the dealers who has been working on my Z's for the last 10 years...I might recruit him to do what work I need done and just leave the dealerships alone.