Quote:
Originally Posted by Flux
I'm also in Austin. What dealership did you use?
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I will only recommend the Round Rock dealership here in town. They replaced my headliner under warranty, and they actually did an acceptable job.
Town North is completely incompetent, although I sometimes buy parts from them because they are convenient. They did work on my Z without my permission when I stopped by for some diagnostics.
My purchase experience with South Point wasn't too bad, but the service I experienced was sorely lacking. The first oil change was free, but I brought my own oil, magnetic drain plug, and K&N reusable intake air filters for them to install. All of these products were untouched and still in the car when I got it back. To make matters worse, they tried to deny it when I asked about it. Worst service manager ever. I have never been back.
I don't use dealerships for anything other than warranty work now. Anything I'm not comfortable working on myself, I either get help from a friend or pay a quality shop (like Colvin Automotive) to do it right.