8/16/2012. I got left hanging twice on the updated map. Had to take a day off work twice, and both times he never so much as answered the phone. He finally sent the map. It was a lot better, but there was still some more fine tuning to be done. I just went with someone local and couldn't be happier. I had been in talks with Sam to have him come out and tune several cars, but obviously that fell by the wayside.