I've handled claims for many many years for both a private company and an insurance company. Always call police and get a police report. Even if the police refuse to respond they will have a record that you called which your insurance company can check out if need be. As important, get a WITNESS name and phone number.
I've seen too many claims where the vehicle that did the "rear ending" contends the other vehicle was backing up and caused the crash believe it or not.
The fact you got a written statement signed by the driver may have saved you from future problems in this claim. Good job!
|