Quote:
Originally Posted by m3chhawk
Well yeah, but that's because you aren't "a brick and mortar facility with bona fide business hours, phone number, e-mail address and fax number that has been in business for 26 years."
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Restocking fee is called a restocking fee for a reason. Same as overhead expenses... When delays and expenses comes up because of third party issues, that should not be held against the customer.