For the record, I don't believe GTM is intentionally holding my money or trying to rip me off. I just think they completely dropped the ball on handling my refund and I'm sick of taking time out of my day week after week to call them and get the run around. I rarely can catch Sam, even rarer that I get I call back and forget about getting an email response. Every time I call I have to explain my situation. It's like they've never heard of me. Enough is enough. I'm letting my bank handle it from here.
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