Originally Posted by ANMVQ

OK been really trying to not air this but too much is too much..

So we all know I was looking for a ECUteck dyno to compare to the UPREV tune I had. So I reached out to a few guys and Dynoytonics was one of course. I decided to go this route and was contacted by email and I paid right away( That was OCt 22) Whats the date again? It took only a few days to get to me, An I set it up on my laptop and hooked up the car, ECU not found. I sent Joe a text and email nothing for a few days, So I called him on a Friday night when I got home. I tell him that the ECU is found and he tells me I can not call on a Friday night and expect him to fix anything??? Really it was like 645pm my time so like 545pm his. An he is at the track all that weekend so would have to be next week. So like a week later I finally get him to log on remotely and do a ECU dump and he tells me it will take like 2 day at the most.. 10 days later no word from him at all!! I finally call him and get him on the phone and tell him I will no longer be using this software and would like a refund, He tells me that's cool would rather you be happy
Ok thought that was nice since I just wasted over a month on my time just trying to get this set up. Its been 2 weeks since they received all the equipment back and I Still have NO refund, I have talked to him three times now and say "OH its the payment site we use", Well that's BS cause I just called them an they said they was NEVER a refund issued. So here it 10+days later and they are just kepping my money, When I talked to him today he pushed it off to his accounting person and gave me an excuse he was out of the office.. He may have been, but I do want my cash back the $660 I sent from my debit card.