Quote:
Originally Posted by Chuck33079
Do they account for the severity of the problemn that leads to a dealer visit? "Lubed squeaking bushing" is a far cry from "replaced longblock".
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yah, plus most people that dont know much about cars tend to complain about everything. you know, the typical budget car leaser complaining about a little rattle or something.
or tpms light turns on, blames it on the car manufacturer or even the dealer...