My details:
Year: 2010
Original Owner: Yes
Number of Problem (s) or Concerns (s): 4
Number of dealer visits to address issue: 4
Problem or Concern Details:
Tear (2)
Location of Tear:
1) rear portion on driver side - caused by window rubbing
2) front leading edge passenger - caused by window rubbing
Mechanical (1)
Details:
1) frame misalignment and broken pivot hinge - told that one cable jump the track causing a cut into the frame thus twisting the frame causing excessive pressure breaking the hinge.
Electrical (1)
Details:
1) Top would not operate at all consistently when cold (8< C) but would operate after driving for 2 or 3 kms - told that the electrical system needed to be reset. - Never really solved the problem but I learned to live with it.
Specifics details of repairs history:
The first time related to the cut to the rear portion of the driver side caused by the window not dropping enough to clear the top as the door is opened. This was covered under the
TSB.
The roof was replaced under warranty and the windows (supposedly -see below) adjusted. Upon repair, I started to notice the inconsistent operation in additional to noise vibration from the driver side. The top would not do anything (no beep no movement) and would happen on cold morning after sitting overnight. But would operate after driving for a km or two. I was told that electrical system might be low causing the top not operate, they reset it and sent me on my way. The issue would not however happen if I park in my heated garage overnight. After research I came to the conclusion that a safety sensor might become stuck when cold causing the roof becoming non-operational. They could not solve this issue but I learned to live with it
After storing my vehicle (heated garage - never saw snow) for winter with the top up, in late spring I noticed that my font passenger leading edge had similar window cut. This was what I believe to be the result from the passenger window hitting the roof slightly lower portion at the front.
Upon having the roof looked into, I was told that the roof was misaligned due to a cable jumping the track causing the roof to put pressure on one of the hinge and it broke off. This was news to me as the roof never had any issue closing properly. A new roof was order and replaced but would not latch on first attempt. I will be having it looked into again. so in two years of ownership, I've had my roof repaired twice.