Nissan 370Z Forum - View Single Post - Buying (Extended Warranty) Experience from Nissan of Santa Rosa

hadokenuh · 09-17-2013, 04:21 PM

Well didn't know you guys also had problems with them. Here is my story (sorry for jacking your thread):

I sold my Z 3 weeks ago so I've been looking to get my prorated refunds for my unsued portion of the service contract. Simple? Not really. Over the last 2 weeks, I've called them 6 times now trying to get a cancellation form. Each time I was promised they would email me right away but nothing so far. One time, the person actually said he already emailed the day before. Nothing in my mail box (spam, trash, etc). The person I've been dealing with is Ch.C. and the original person I bought from is J.F. I also called Mr. J.F. 2 times, left one voicemail and sent him an email regarding my concern but no response so far. This is very disappointing. I've been very calmed.

Any suggesstions?

09-17-2013, 04:21 PM	#10 (permalink)
hadokenuh Base Member Join Date: Mar 2012 Location: Houston Posts: 186 Drives: 09 370Z 6MT Rep Power: 13	Well didn't know you guys also had problems with them. Here is my story (sorry for jacking your thread): I sold my Z 3 weeks ago so I've been looking to get my prorated refunds for my unsued portion of the service contract. Simple? Not really. Over the last 2 weeks, I've called them 6 times now trying to get a cancellation form. Each time I was promised they would email me right away but nothing so far. One time, the person actually said he already emailed the day before. Nothing in my mail box (spam, trash, etc). The person I've been dealing with is Ch.C. and the original person I bought from is J.F. I also called Mr. J.F. 2 times, left one voicemail and sent him an email regarding my concern but no response so far. This is very disappointing. I've been very calmed. Any suggesstions? Last edited by hadokenuh; 09-17-2013 at 04:24 PM.