Hey Derraj06, I apologize that you had this experience with our products, and I would like to help you out in this situation. Please send me an email to
tsylveser@mishimoto.com so we can further discuss your issues; I am more than happy to work with you on a solution.
We have a team of engineers at our facility in New Castle, Delaware that design and engineer all of our products. We then test our products in house for fitment and performance to make sure our customers are going to receive the highest quality product. We also have a team of employees that make sure our designs are being properly implemented at our factories. We take great care in our products and want to ensure that every customer is happy with the product they receive. We have had many customers that have purchased this plate and have been very satisfied. This is the first case we have heard of this component failing, and we want to work with you to understand the cause and get you up and running as soon as possible.
If anyone has concerns about our products or company, please feel free to contact me personally. I am here to help, and to listen to customer feedback. We want to continuously improve our products and company to meet our customer’s needs.
Thanks,
Tyler