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Old 08-07-2013, 02:13 PM   #22 (permalink)
wdkwang
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Quote:
Originally Posted by SouthArk370Z View Post
Then don't. Fire your dealer. If there truly is a problem (it appears that there is), you shouldn't have to prove anything to them. Find another dealer. You shouldn't have to worry about whether or not the work was done. Find another dealer.

Did I mention that you should ditch the current dealer and find a new one?
No one should have to deal with this ********. Maybe it's just how it is with them here in nyc. IIRC, I've already had my car at 4 different dealerships. I just don't see them giving proper service around here unless you have a GTR. Loaners are scarce. Even though this current one is nice enough offer one. It is only after you wait car-less for 1-3 days for diagnosis to be completed. If they find that they have to keep the car for longer, then they'll offer a loaner if available.
Nissan just doesn't give the customer service that luxury brands do. My mother brings in her Lexus to her dealer for simple stuff like an oil change and she tells me how nice they treat her and just hands her the keys to a loaner until the service is done. In and out in 15-20 minutes.
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