Quote:
Originally Posted by Haboob
I'm afraid to ask.
I absolutely hate doing what I already did and am going to have to do again - complaining to a shop, because it wasn't done right the first time.
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Don't. Think of it this way, if the shop hired competent employees and had good QC, this wouldn't happen. However it did, and they should make it right.
That being said, since this is a chain (discount tire right?), if you don't get what you need dealing with the local shop, move it up the line. Go to the regional manager.