Quote:
Originally Posted by Haboob
I'm afraid to ask.
I absolutely hate doing what I already did and am going to have to do again - complaining to a shop, because it wasn't done right the first time.
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The problem is to get what you want, you often have to be a harda$$. Most of the time, if you start out polite and only get tough when they dig in their heels, you can get somewhere. However, worst case is when they are just pricks to begin with, and you end up burning any bridge you might have been able to cross when you get upset.