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Old 07-22-2013, 07:24 PM   #189 (permalink)
dmhenderson
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Join Date: Feb 2011
Location: Maryland
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Drives: AWD TT 370z
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Quote:
Originally Posted by Chuck33079 View Post
I completely understand your frustrations. They definitely could have handled it better. I get the feeling that GTM is run by a bunch of guys who know their cars, build great stuff, and just have issues with the business/customer relations side of things. You'll get your kit, it'll be exactly what you wanted and once it's installed, all this will be water under the bridge.
This is what I'm counting on. Sam really does know his sh*t and was patient with my million questions during the buying process. Their follow-up/customer relations are poor once you pull the trigger but it can't be easy running a shop AND a mail order kit business. They should hire more dudes.
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