Quote:
Originally Posted by JARblue
I'm always glad to hear of good deeds in stories like this. Glad you got your gear Also props to the vendor for agreeing to make things right if it came to that.
And yes... happy endings
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THIS was exceptional service from a forum vendor. Alex @MotionLab is AWESOME! This was my 2nd time dealing with Alex and not only is their prices killer but so is their service. I honestly think one of the most ignored or unspoken of vendors but also one of the best. 1st purchase was my Quaife LSD and the price was WELL under other quotes I had got. This time for sure sold me though. When I told Alex what had happened, his response was "Give me a day to see if I can get this fixed. If not, I'll send you out another set." ONE DAY! Not a week, not "I'll get back to you." but a single day was all he asked. I did go and leave a note on the guys door and fortunately enough he called back but Alex had contacted UPS to swing by his house 3 times today in scattered times to see if he could retrieve my packages.
to Motion Labs and their reps. If you guys have not checked em out for a lot of your needs, you REALLY need to cause their prices are killer!