Quote:
Originally Posted by Japanjay
Yeah I don't get why some companies have a 4 month wait time for a product. I don't care how nice or cool it is, I am not going to wait that long for something. It should be a stocked item and ready to ship at moments notice for the most part. If inventory gets low then more need to be made to replenish. I understand the cost associated with maintaining back stock, but that is what keeps customers happy and more willing to make an impulse purchase.
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agreed. Customer service right? I think the delays are based on how they run their business. It costs $ to keep in on the shelves. Some companies get the orders THEN build it; it helps keep costs down, but it often drives customer satisfaction down as well if they are not upfront and/or well advertised about the time delay.