Criswell Germantown has been very good to me. When I bought the 2012, their service manager was a guy named Bob who put up with endless electrical troubleshooting on my car. I bought their entire service department pizza on a Friday once because they really went out of their way to help me (when they didn't have to).
Bob was fired after about 6 months. No idea why.
The new Service manager used to be their parts guy (Andy Deusa). Took my car in to have a tire mounted and they absolutely destroyed the powder on one of the wheels on the balancing machine - don't ask me how.
Anyway, they paid for the wheel without question and even let me use my original powder shop to have it done.
Good folks at Criswell.
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