Nissan 370Z Forum - View Single Post

ZBro16 · 06-24-2013, 11:03 AM

I will say this - since 2009, I have been to points of sale (for new cars) with three Nissans (two Altimas and a Z) and one Mazda (speed3). The follow up material as far as surveys for customer satisfaction is worlds apart. I have never gotten one thing from JD Power for a Nissan product - ever. Mazda has sent me four followup surveys with JDPower logos at the top - one for the sales transaction and initial impressions of the car, one at 3 months of ownership, one for 6 months, and one for the first year.

Pretty sure it is a "get what you give" as far as JDPower goes.

06-24-2013, 11:03 AM	#14 (permalink)
ZBro16 Enthusiast Member Join Date: Nov 2011 Location: Huntsville, AL Posts: 370 Drives: A Z. Rep Power: 14	I will say this - since 2009, I have been to points of sale (for new cars) with three Nissans (two Altimas and a Z) and one Mazda (speed3). The follow up material as far as surveys for customer satisfaction is worlds apart. I have never gotten one thing from JD Power for a Nissan product - ever. Mazda has sent me four followup surveys with JDPower logos at the top - one for the sales transaction and initial impressions of the car, one at 3 months of ownership, one for 6 months, and one for the first year. Pretty sure it is a "get what you give" as far as JDPower goes.