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Old 06-13-2013, 07:36 PM   #123 (permalink)
mhcoss
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Join Date: Feb 2012
Location: Edmonton
Posts: 520
Drives: 2012 370Z SPORT M/T
Rep Power: 14
mhcoss will become famous soon enough
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Well guys just when you think it couldn't get anyworse... It does.

So I got that leak down test.. turns out the kit I got requires an external vacuum source which is not something I have laying around so I returned it.

Started up the car today and saw the plume of white smoke shoot out. Drove it to sherwood Nissan right then and there.

After speaking with the service rep I was warned I may have some "out of pocket expenses related to diagnosis etc."

I told them my car was under warranty and I will not be paying for anything. I also gave them a list of things that are wrong with the car (tpms, mirrors not working, head gasket).

The service manager came out to talk to me. He told me that if they determine the cause of failure to be from Erricksen Nissan's workmanship that the repair would be out of my pocket! How does that even make sense? I got warranty work from a licensed Nissan service center. How could I be responsible for the quality of their worksmanship in any way? If they did a bad job that is NISSAN'S problem not mine. My warranty clearly states I can take it to any Nissan dealership I want for warranty work and that they will restore it to factory spec. The service manager literally started arguing with me and wanted to know why I didn't take it back to Erricksen Nissan. I told him my results there should be reason enough I don't need to justify why I am not taking it back there.

Disgusted does not even begin to describe my impression of Nissan at this point.
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