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Old 06-04-2013, 01:41 PM   #56 (permalink)
theDreamer
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Join Date: Feb 2009
Location: Texas
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Quote:
Originally Posted by Hermitns View Post
not trying to be a prick, I'm just straight forward. I'm sure they make their money off installs and not so much out the door products, with a small crew doing installs, tunes and dyno runs, the financial interest to piece together a kit and send it out probably falls to a lower level. Example, when they installed my uprev, some guy came in wanting a car "done" for his kid. I think it was a B body with all new late model hemi drivetrain and I didn't heay ANY talk of cost. When you run a business, you want to make every customer happy but you MUST do the jobs that pay the biggest profit first to keep the doors open and the mechanics paid. That's all I'm really saying.
WRONG!!
This idea is why shops fail, you do not ever do this. Business 101 is make every customer happy, and if you fail to do so then make it right ASAP. Can you prioritize a little with a customer dropping 10x the amount of another guy, sure because he may need special equipment or extra time from a certain shop tech, and more time management is needed for a larger build. This does not mean you throw other customers to the side and neglect them.
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