Nissan 370Z Forum - View Single Post - I Need a good Tune in the state of NC or close by

V8Killer · 05-30-2013, 04:25 AM

Todd,

I hope you guys are doing well I have heard you expanded. I do agree that I think it was a combination of things that caused this. Since you decided to comment on my post I am starting to remember a lot. You already knew about my motor being blown so I hope your not perpetrating that this is the first time you heard of it. Once it happened I heard less and less from you guys. Alex I believe was supposed to get back to me about some forged internals or a possible motor swap, that never came to light either. You told me if I wasn't satisfied with the tune I could get my money back, a five hour drive 1 way and no I am not. I will not ask for a refund though as you did spend a lot of time doing the tune. Your friends at CIN even told my buddy while we were filling the bottle that you did not fully understand the Nissan platform and offered me to get it done by them after you left. I refused b/c I did needed to get back home and I wanted to give you guys a chance. Am I saying you guys don't know what your doing? No. Am I a satisfied customer? No. I did not start a thread talking bad about you guys and I have only shared my experience with people who have asked. I was pretty sure I was short and professional in leaving that conversation with Alex. Thank you for checking up on me, I am in Afghanistan again so that is why my number does not work. I wish you guys the best and I hope you make a break through for the 370 community.

Quote:

Originally Posted by Motion Lab

Hey Ryan, Alex told me that you guys talked the other day. I'm sincerely sorry to hear about the motor. Anyway, a lot of time has passed since we saw you, and with time, some of the details become less granular.

I feel like a few major points should be clarified though. Looking at the invoice, we only charged you for the pump gas calibration. We were originally going to perform two custom maps, a 93 octane pump gas map and the other one with the wet-shot N2O system. Once we finished up with the pump gas tune, we got started on the N2O tune but didn't get very far into it. That is where we found that there was a major issue with your nitrous kit. Along with yourself, your friend and I, we determined that the kit would provide additional fuel as it was supposed to, but not nitrous. After just 1 or 2 pulls the nitrous would become very, very weak or non-existent. After speaking with the manufacturer, I believe they determined that the solenoid or some part on the system was decfetive, and since it was not purchased or installed by us, you guys were going to get it working.

Ultimately, we weren't able to provide a functional N2O tune due to the activation problem the kit was having. We also discounted the extra $100 off your invoice that we had originally agreed to (I just checked the invoice to be certain). At the time, I told you that I would do my best to help with the N20 tune once you got back to Wilmington and we could bounce logs back and forth if you wanted to do that. You ended up purchasing a Cipher cable and the idea was to go as EASY as possible once we started logging data.

So again, I am truly sorry to hear of your problem. Please let me (or Alex) know if we can do anything for you. I tried calling before responding to this thread but it looks like your number has changed.

Best regards,
Todd