Quote:
Originally Posted by tonybui
That's true
But 2 months?
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I agree. The 2 months part isn't whats bothering me, it's the severe lack of communication. No responses to IM's, email address on file bounces back etc. The time he did write back to one IM was 2 weeks ago that said he was shipping it the next day. NEver heard back with tracking #, if it was shipped....nothing.
I'm Director of Operations at our business and I can tell you, if our people were this laxidasicle with their customer communications, we'd be out of business in less than 1 month.