Pheonix,
YOU brought up and even linked the thread in question and listed it as a reason you were second guessing your future arrangement with them. I would let that be all the proof you need to look elsewhere. Every horror story you have read probably started out with that person thinking "oh, the stuff I read was just a fluke, that won't happen to me" then next thing they know, they're making their own thread. Quality shops have problems yes, but you never hear about it happening over and over with similar circuimstances.
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