yah, i remember having issues with my last order too. not a mistake on my part, they had some special going on and i placed my order thinking that my order would apply, but never got the savings. i emailed back, they sent me a quick 'doesn't apply' or something and that was it. tried explaining their deceptive advertisement via email afterwards, they just shipped it anyway at the price they liked.
considering this ordeal and metal knobs fluctuate with temperature too much, im not going to be ordering anything from them anytime soon.
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