Quote:
Originally Posted by speedfreek
NickD try looking at it from the business's perspective. Would you want someone saying your business is shady? Whether true or not that is how rumors start and spread. Next thing you know someone somewhere is telling their buddy not to buy from said vendor because they read it on the forum somewhere where a member had a "shady" experience with them. Businesses....at least successful ones....strive for 100% customer satisfaction. I do not see that the vendor did any harm in this thread other than clearing up any misinformation that was being passed around. You had a misunderstanding and got confused on what product you were looking at it happens.
If in the end you can't do business with this vendor due to feeling uncomfortable, that will be sad. Man up you made a mistake. They are here to help you. If you have done your homework and the price is right then buy it.
|
From a business perspective, would you want someone saying good things about your company? It has to work both ways. It's called feedback.
From a buyer perspective, don't you want to feel safe about your purchases? It's not like we are talking about a $1.00 soda. We are talking a few grand for wheels. As a buyer, I want to make sure I make a well informed decision. Ironically ebay has this new thing that's been around for, oooh i don't know, 20 years or so where buyers and sellers can rate their experiences and provide feedback. Oh and that PayPal thing with buyer protection. That's all there for a reason. I guess I was looking for the same here,