OP,
Were you working directly through us, or was it with one of our dealers? If it was direct, it would've been through me and this instance doesn't ring a bell at all. If it was through a dealer, it would have been with Bill, who no longer is with the company. Shoot me an email with your information and I'll get you squared away tomorrow when I'm back in the office.
Again, I don't deal with our wholesale department but I'll be glad to bring this up tomorrow and get you taken care of
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