Well with your first FI you are like a kid waiting for X-mas.
Nism0 let me tell you a little story about poor customer service.....
I dropped my car off to the installer. Told him he had 6 weeks to install this kit. I was leaving town for work. I kept in contact over the 6 week period only thinking of how awesome it would be to have my car finished when I got back in town. After 5 1/2 weeks I got back into cell range, was out for 2 weeks, and made a call to make sure the kit was installed and good to go. Well come to find out the kit was still in the box and the only thing that had been installed was the gauge cluster and the exhaust had been removed. I lost it. I heard every excuse under the sun of why it wasn't finished. I got back in town after almost 7 weeks later. The car still wasn't finished.
So I drove up to there shop and started to yell in his face about why it should of been finished. They even offered to rent me a car to make up for their screw up.
To make a long story short....They threw away all my stock equipment, well they said they did, lost parts etc. Then when it came time to tune, it was done over the phone since they weren't a UpRev tuner. I paid over $11,000 for this kit and install. That's not even the complete total with all the fixes.
There response to all my issues was....cricket....cricket....see where I'm going with this.
It sounds like they are and were trying to get everything done and done correctly. Plus they are posting their info on this forum for everyone to see. Trust me jumping shop to shop isn't a good idea. The next shop will say whatever you want to hear to get your cash and could screw up your car. Take a deep breathe and realize FI isn't an overnight install and tune.
Sorry for the "story" but just trying let you know it's a lot worse out there....
