Quote:
Originally Posted by ZCarMan
I ordered online a Rev D to replace my Rev A version steering lock back in March of 2012. I had it installed at my local Nissan dealership before I actually suffered a failure. No problems with it since. I have sent off a request (including scans of my receipts) to Nissan North America asking for a full refund of the cost of the steering lock and the labor charged by the Nissan Service department to install it. I'll update when I get a response of whether or not I am successful.
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UPDATE: After receiving no response from my email to Nissan North America, I then received the service campaign notice in the mail. I promptly contacted Nissan North America and explained to them that I had already replaced my steering wheel lock unit before it crapped out on me. I explained that I had retained all my receipts for the steering wheel lock and the cost to have the Nissan service department near me remove the old lock and put the new one in and requested they reimburse my expense.
Nissan North America made me take my Z back to the Nissan Service department to verify the correct steering wheel lock was installed. Then the warranty rep at the Nissan Dealership submitted my claim into the system and I provided copies of all my receipts.
Today I received a check from Nissan North America for both the cost of the steering wheel lock that I purchased myself and for the cost of installation that was charged by my local Nissan Service department.