Quote:
Originally Posted by GaleForce
I was issued a partial refund for a manufacturers defect in the Amuse kit that I purchased from you (rear bumper) I can forward pictures and/or PM's if you need. I then used that partial refund + some additional funds to purchase your Carbon Fiber interior kit. The kit was shipped without the door sill covers. Months later I received the door sills. They were/are damaged beyond use.
You have promised replacements but I have never been told that replacements were sent, no tracking number, no other communication. I honestly thought it was a dead issue where I was forgotten and wouldn't receive replacement parts (as promised) or a refund so I chalked it up to a bad deal and lessoned learned.
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Sorry about that, we shipped it again but was fedex broke it in their sorting facility in US, As I said earlier we have five claims running with them for these kick plates. I was always in assumption that you were refunded for kick plates as well. Will get it done this week.
Replacement free kick plates will try once more time as hopefully we will sort the claims with fedex here this month, problem is they wont take these items again till claims are sorted.